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インターナショナル・カスタマー・マネージャーの職務要件
1、基本条件
Project Requirements Explanation
Bachelor’s degree or above in a major, with priority given to majors in international trade, English, mechanical engineering, or chemical engineering.
Work experience of 1-3 years in foreign trade sales of industrial equipment (petrochemical, environmental protection, and machinery industries are preferred), and fresh graduates need to have internship experience.
Language proficiency: Fluent in English (CET-6 or above), capable of writing technical documents and conducting video conference negotiations.
Bonus points: Basic knowledge of Russian/Arabic/Spanish (covering markets in the Middle East, South America, and Russian speaking regions).
2、 Core Skills
1. Channel operation ability:
Alibaba International Station: Proficient in product release, keyword optimization, P4P promotion, and data analysis.
Social media marketing: able to independently operate LinkedIn/Facebook accounts and create product promotion materials.
Independent website: Understand the basic logic of SEO, able to extract inquiries and convert them.
2. Practical skills in foreign trade:
Familiar with the entire process of foreign trade (inquiry → contract signing → shipment → payment) and document preparation (PI/packing list/bill of lading).
Master international trade terms (FOB/CIF/DDP), payment methods (TT/LC), and basic customs declaration knowledge.
3. Product and Technology Understanding:
O Be able to quickly learn the working principle of petrochemical storage and transportation equipment (such as breather valve/oil spill detection system) and analysis sampling system.
Understand the impact of basic international standards (such as API, ASME, CE) on product design.
3、 Comprehensive quality
Market sensitivity: Pay attention to the dynamics of the energy industry in regions such as the Middle East and Russia, and explore business opportunities.
Execution ability: Efficiently convert inquiries and respond to customer needs within 48 hours.
• Stress resistance: Adapt to working with time differences and handle multiple tasks in parallel.
Collaboration awareness: Proactively collaborate with technology and production departments to solve customer problems.

Additional explanation
Assessment indicators: inquiry conversion rate, order fulfillment amount, Alibaba platform star rating, agent assisted order completion volume.
Promotion Path: Foreign Trade Salesperson → Senior Salesperson → Regional Manager (in charge of specific markets).